Some Thoughts on Tutoring
As my first semester in our writing center ends, I've been reflecting on what have become key points to me. I view each and every interaction in the writing center as an opportunity to enrich lives – that of the student with whom I’m working, and mine – through the work we do around writing. It begins with checking the appointment notes: I want to call the person by name. If they took the time to note anything about the assignment they’re bringing in, I reference it: “So Amanda, you’ve got a personal essay on your experience with writing!” The interaction begins the moment she walks in the door saying “I have an appointment…” I want to demonstrate, right off the block, that “We’re here to work together, I am paying attention, and I’m so glad you came!” A warm, enthusiastic welcome – and acknowledgment of the information she has already provided – can set the tone for our work together. How many times have I called “customer service” and given a complete accounting of the issue I w...