Who Me?

I've been working in the WRC for about a month and a half now and can not become accustomed to the calling of "hey! are you an english person over there? I need help" to which I promptly reply, "Ok! Do you have an appointment?" "No" says the student, "Ok well we're a strictly appointment based system and right now we're completely booked but we do have a waiting list." I usually wait for the heavy sigh or the ensuing eye roll to smile cordially and thank them for their patience. We're offering a free service to the student body and yet students think that we can simply look over their work and have virtually no feedback for them. As long as they get their WRC slips to show they were there then everything's okay but when we can't accodomate their every need we are the bad guys. I should be used to this feeling of demonizing from working at starbucks during a white chocolate shortage but it still gets under my skin to be taken advantage of while we're here only because of the student. Or that we're only here, in (some) students' minds for merely a slip of proof they listened to someone else's thoughts on their paper.